We are pleased to offer Free Shipping on all orders within Canada and the USA.
Processing Time
All orders are processed and shipped within 1–2 business days after your order is received. You will receive a notification (including text messages where applicable) when your shipment is out for delivery.
Estimated Shipping Times
We ship via Canada Post and partner carriers. While occasional transit delays can happen, you can generally expect your Noorelle delivery within the timelines listed below:
🇨🇦 Canada
Ontario: 2–3 business days
British Columbia, Alberta, Saskatchewan, & Manitoba: 10 business days
Quebec, Nova Scotia, New Brunswick, PEI, & Newfoundland: 10 business days
Yukon, Northwest Territories, & Nunavut: 10 business days
🇺🇸 United States
North East: 2–3 business days
Mid West: 4–5 business days
South: 4–5 business days
West Coast: 5–6 business days
🌐 International Shipping
Flat Rate: $20 USD
Estimated Delivery: 10 business days
Please Note: International duties and taxes may apply upon arrival. Noorelle is not responsible for these additional customs fees.
Order & Shipping Confirmation
Order Confirmation: Immediately after placing your order, you will receive a confirmation email containing your order number, billing/shipping addresses, and the specific item styles and numbers purchased.
Shipment Tracking: As soon as your jewelry has been shipped, we will send you a shipment confirmation email complete with your carrier tracking number so you can follow its journey.
Damaged or Defective Items
We take great care in packaging your jewelry, but if an item arrives damaged or defective, we want to make it right.
Please email us at info@noorelle.com within one week (7 days) of delivery to request a replacement. In your email, please include:
